On November 13, 2024, Telenor experienced a significant technical outage affecting emergency numbers across Norway.

The disruption, caused by a power failure at a central hub, left critical services like police, fire, and medical emergency lines temporarily unreachable.

Although Telenor reported improvements by midday, the incident highlighted vulnerabilities in the telecommunications infrastructure.

The National Communications Authority (Nkom) labeled the situation as "unacceptable," noting it was the fourth such incident in three months.

Authorities urged the public to remain on the line despite delays, as calls could take up to 20 seconds to connect.

The outage also impacted train services nationwide, further emphasizing the widespread effects of the technical failure.